The ofo little yellow car has long been seen on the streets, but the”legend” of the little yellow car continues.. .
Last month, the media visited the ofo office several times, and found that the building had been empty. On the Internet, netizens waiting in line for deposit refund are still sending screenshots, lamenting the exaggerated number of people waiting.
Not only that, according to the Beijing Daily client’s report, just a few days ago, Ms. Zhou from Beijing City was suddenly deducted 52 yuan from her WeChat account. After checking, she found that it was ofo. The season card is automatically renewed.
This deduction not only made Ms. Zhou dumbfounded, but also rushed to the hot search on Sina Weibo…
Ofo is still automatically renewing
In March and June of this year, Ms. Zhou received the SMS notification of the renewal of the ofo season card. Because there was no balance in the WeChat account at that time, the automatic deduction was not successful. Ofo’s little yellow car is still renewing automatically, which is something she never expected.
And Ms. Zhou thought that since ofo is no longer operating, there is no need to bother about this SMS. What she didn’t expect was that, because there happened to be a transfer of money in the WeChat account recently, on September 4, the automatic deduction of ofo’s quarterly card turned out to be successful. When the deduction notice was sent to her mobile phone, Ms. Zhou was completely confused.
Image source:ofo official Weibo
Ms. Zhou first called the phone number left on the renewal SMS, and found that the number was empty; she tried to use the WeChat public account, The applet contacted ofo, but did not get a response from the other party. Finally, she contacted the WeChat customer service and learned that the automatic renewal function of her ofo season card was activated through WeChat, and she quickly asked the customer service staff to cancel it for herself.
WeChat said that it would contact ofo, but as of the date of the report, Ms. Zhou did not receive a reply.
“On the current little yellow car software, there is no port that can unbind the automatic deduction at all. Instead, it has completely become a shopping software. The deposit has not yet been refunded, and it was forcibly transferred to shopping The account and contact number have also become empty, but they have not cancelled the automatic renewal function. Is this way of making money too much?” Ms. Zhou said angrily.
In addition, according to Zhongguancun Online, the score of ofo software keeps dropping due to problems such as difficulty in refunding deposits.
Currently logging into the ofo software, I really can’t find the access port to unbind the cycling card. Even the”check deposit” entry that was displayed on the homepage disappears. Users who have not refunded the deposit can no longer check their refunded deposit. Progress.
Beijing Daily reporters repeatedly dialed the ofo customer service number, all of which showed that the call failed; contact the online customer service through the ofo software to ask, the software automatically replied”the current number of people in the queue is 127783, please wait patiently”, and has not been received since then To the specific answer.
Netizen:Is it really nobody cares?
On the 11th, ofo was still auto-renewing the topic and soon appeared on Weibo hot search.
A large number of netizens said that they also encountered problems such as the non-refundable deposit of the small yellow car and the automatic renewal. Many people asked indignantly:”Is there really no one in charge?””How should I defend my rights?”
The WeChat interface can turn off the automatic renewal service p>
In Ms. Zhou’s incident, although ofo has ceased operations, the automatic renewal service set by users on WeChat Pay has not been terminated yet, which resulted in such an embarrassing situation.
For this reason, every editor (WeChat ID:nbdnews) reminds everyone that you must regularly check whether your WeChat automatic renewal function is set properly. If you have the same situation as Ms. Zhou, if you activate ofo’s automatic renewal function, you can turn it off in the following way.
First log in to WeChat, click”I” in the lower right corner, and click”Pay” in the function list to enter the operation interface on the left side of the figure above. Then click on the”···” in the upper right corner of the payment interface on the left to enter the”Payment Management” interface, and then we will see the”Deduction Service” option in the middle, and set it here .
Then, the automatic renewal function of WeChat payment has been activated and can be activated or deactivated here. In addition to ofo’s season card renewal, such as the renewal service of many video sites, or the subscription service of Apple Music, automatic ETC deduction and other automatic renewal can be set here, as long as the payment is through WeChat.
Edit|Zheng Zhixiao Yong
Daily Economic News Comprehensive
Beijing Daily Client, Zhongguancun Online, Sina Weibo
Daily Economic News